Changes for page How to Use the RPS

Summary

• Page properties (1 modified, 0 added, 0 removed)

Details

Page properties

Content

...	...	@@ -52,7 +52,7 @@
52	52
53	53	* First, complete training on the equipment you would like to use. **[[Click here for instructions on how to sign up for training.>>doc:Main.How to Book Training Sessions.WebHome]]**
54	54	* Research users must have sufficient credits in their account balance to make reservations on equipment. Credits can be purchased from our **[[online store>>url:https://tamu.estore.flywire.com/products?storeCatalog=5754]]**. Credits are non-refundable, but do not expire, except upon graduation. Credits can also be transferred to other students upon request.[[** Click here for information on RPS credits and pricing.**>>doc:Main.Credits and Pricing.WebHome]]
55		-* Most research labs need to make all purchases using a specific university account assigned to their PI. This can be done by purchasing RPS Credits through the department's Purchasing Office in the same way as all other research purchases are made. Simply give them your
	55	+* Most research labs need to make all purchases using a specific university account assigned to their PI. This can be done by purchasing RPS Credits through the department's Purchasing Office in the same way as all other research purchases are made. Simply give them your Account number, and they can purchase the credits for you.
56	56	* We encourage research labs to purchase larger numbers of credits in advance of expected urgent timelines to streamline the process, as credits must be manually added to user accounts after purchase, which can lead to delays in the ability to make reservations. Research faculty are responsible for ensuring that their students have enough credits to reserve equipment at the RPS.
57	57	)))
58	58
...	...	@@ -60,7 +60,7 @@
60	60	(((
61	61	=== iLabs Requests ===
62	62
63		-There may be some cases where researchers would like to have RPS Staff to fabricate parts for them, i.e. 3D printing or laser cutting parts. For this type of work, we do still allow iLabs requests. We do not use iLabs for self-use equipment such as hardness testers or microscope usage. **Please note, technicians cannot estimate completion dates for jobs due to unpredictable events such as print failures and machine outages.** To submit an Research request, please use the relevant submission form on [[our iLabs page>>url:https://tamu.corefacilities.org/sc/5956/rapid-prototyping-studio/?tab=about]]. (If you do not have an iLabs account, you will need to create one and be accepted into a research lab by your PI before submitting a request. If your PI has not used iLabs before and requires assistance learning the system, please contact Ashlyn Montgomery at [[amontgomery@tamu.edu>>mailto:amontgomery@tamu.edu]] or iLabs support directly at [[ilab-support@agilent.com>>mailto:ilab-support@agilent.com]] for assistance, as RPS staff cannot help with initial account setup and training.) If this is your first time submitting a request, please read the following directions first, to ensure proper submission.
	63	+There may be some cases where researchers would like to have RPS Staff fabricate parts for them, instead of fabircating parts themselves. For this type of work, we do still allow iLabs requests. We do not use iLabs for self-use equipment such as hardness testers or microscope usage. **Please note, technicians cannot estimate completion dates for jobs due to unpredictable events such as print failures and machine outages.** To submit an Research request, please use the relevant submission form on [[our iLabs page>>url:https://tamu.corefacilities.org/sc/5956/rapid-prototyping-studio/?tab=about]]. (If you do not have an iLabs account, you will need to create one and be accepted into a research lab by your PI before submitting a request. If your PI has not used iLabs before and requires assistance learning the system, please contact Ashlyn Montgomery at [[amontgomery@tamu.edu>>mailto:amontgomery@tamu.edu]] or iLabs support directly at [[ilab-support@agilent.com>>mailto:ilab-support@agilent.com]] for assistance, as RPS staff cannot help with initial account setup and training.) If this is your first time submitting a request, please read the following directions first, to ensure proper submission.
64	64
65	65	* In the “lab” drop-down, select the research lab your request is for. (This lab usually has the name of your PI in the title.)
66	66	* Fill out the submission form that appears. You will need to select "Research" for request type, upload your model or file, and indicate parameters to be used, such as material, machine settings, etc.