Changes for page How to Use the RPS

Last modified by Alex Troyer on 2025/05/29 17:23

From version 8.3
edited by Alex Troyer
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To version 8.4
edited by Alex Troyer
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63 63  There may be some cases where researchers would like to have RPS Staff fabricate parts for them, instead of fabricating parts themselves. For this type of work, you must use the university's iLabs system. The iLabs pathway is not an option for self-use-only equipment such as hardness testers or microscope. **Please note, technicians cannot estimate completion dates for jobs due to unpredictable events such as print failures and machine outages.**
64 64  
65 -To submit an Research request, please use the relevant submission form on [[our iLabs page>>url:https://tamu.corefacilities.org/sc/5956/rapid-prototyping-studio/?tab=about]]. (If you do not have an iLabs account, you will need to create one and be accepted into a research lab by your PI before submitting a request. If your PI has not used iLabs before and requires assistance learning the system, please contact Ashlyn Montgomery at [[amontgomery@tamu.edu>>mailto:amontgomery@tamu.edu]] or iLabs support directly at [[ilab-support@agilent.com>>mailto:ilab-support@agilent.com]] for assistance, as RPS staff cannot help with initial account setup and training.) If this is your first time submitting a request, please read the following directions first, to ensure proper submission.
65 +To submit an Research request, please use the relevant submission form on **[[our iLabs page>>url:https://tamu.corefacilities.org/sc/5956/rapid-prototyping-studio/?tab=about]]**. If you do not have an iLabs account, you will need to create one and be accepted into a research lab by your PI before submitting a request. If your PI has not used iLabs before and requires assistance learning the system, please contact Ashlyn Montgomery at **[[amontgomery@tamu.edu>>mailto:amontgomery@tamu.edu]]** or iLabs support directly at **[[ilab-support@agilent.com>>mailto:ilab-support@agilent.com]]** for assistance. RPS staff cannot help with initial account setup and training. If this is your first time submitting a request, please read the following directions first, to ensure proper submission.
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67 67  * In the “lab” drop-down, select the research lab your request is for. (This lab usually has the name of your PI in the title.)
68 68  * Fill out the submission form that appears. You will need to select "Research" for request type, upload your model or file, and indicate parameters to be used, such as material, machine settings, etc.
69 69  * Click the button that says “save completed form.”
70 70  * Select an account number to be charged. (If you have no account number assigned to you, your PI will need to grant you access to one. If you have access to multiple accounts, be sure to choose the correct one.)
71 -* Click the button that says “submit request to core”.
71 +* Click the button that says “submit request to core”. Ensure that
72 72  * We will review your request and respond with a quote. This will usually come in the form of an email notification, with a link to your request in iLabs. If you agree to the quote provided, follow the link, and click "Agree".
73 73  * Your request will be forwarded to your PI, who will also need to agree to the quoted price. Once the PI has agreed to this cost, we will begin working on your request.
74 74  * You can follow the status of your request in real time within the iLabs database.